Tuesday, July 10, 2007

Usability woes

Isn't it sad when websites deploy a new, hip look and feel and the usability is worse than before. Amsouth.com did just that this week. As an example, they used to have this nice "Quick Transfer" feature that allowed a one-click transfer of funds from one account to another.

Now, you have to select the date you want (it doesn't default to today's date) and you have to select from a drop-down that it is a one-time transfer (again, no default).

Guh... I'll be writing their web master with a link to http://www.uie.com/events/uiconf/2007/

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